Beyond Innovation

Digital State of Affairs

Air India and flight delays

My Mum had displeasure flying Air India, LAX to Delhi because of the long flight delays in reaching the destination right from the take off in LAX, intermittent stop over in Frankfurt. The flight delay made her miss her connecting flight Air Sahara, Delhi to Chennai and to the sad of it, she was made to wait till the evening for the next connecting flight from sahara. Why does Air India leaves passengers stranded in the airport so often? Inefficiency of the flight crews? Operational glitches? mechanical difficulties? Air India - The National Carrier has gone down the drain in making its passengers suffer with its long flight delays and  keeping its passengers uninformed. Now am cursing myself why the heck I chose Air India for her travel this time.

3 Comments »

  Siva wrote @ November 19, 2006 at 8:26 pm

Jaga,

Thnks for your posting on AirIndia. My BrotherInLaw is in Japan and he is about to book a ticket in AirIndia. Luckily he is not booking now

  Jag wrote @ November 19, 2006 at 8:27 pm

oh siva, did i Spoil Air
India’s business ;) Anyway good for your BIL ;)

  gill wrote @ December 25, 2006 at 4:45 am

i wish i had read your info before booking i was suppose to leave yesterday …. 24 hours later and i m still waiting and every number i get for contact from their call center is on message ……. no one picks up

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